Maybe your business does not need or you cannot assign budget to full time personnel to support your network infrastructure. We analyze your current setup and suggest improvements or changes. Then we take care of keeping your valuable networking assets up and running smoothly. They include hardware and software components such as routers, firewalls, servers and cabling.
Together we discuss your needs and budget and develop a custom and cost effective communications solution for you company. Components include voice over IP Private Branch Exchanges (VoIP PBXs), data and video conferencing systems. Virtual Private Networks (VPNs) are among several bundled methods to ensure your mission critical information is kept safe and private.
This website is a supplementary service offered by DtelOnline to its clients to inform about products, services and promotions, speed up the process of choosing and purchasing our products. We also do our best to expand online customer service options. When you navigate this site, been logged in to an account or anonymously, you implicitly agree to be bound by these terms and conditions.
At DtelOnline, you are our most valued asset, so when you buy any of our products or services you are totally protected by our “Return and Refund Policy” subject to the following rules:
In order to buy our products and services you are required to create an account here. By doing so you acknowledge you are of legal age and have provided valid information. We need data such as your name and address in order to be able to deliver the products you buy. We also use your information to improve the services and support your receive, and occasionally sending you offers and promotions based on your shopping history. We DON'T store your credit card numbers or card security pins on our servers. Read “Information security” below where the process is explained.
We are very serious about your privacy so will never disclose your personal information outside our company and will not use it for any other purposes than stated above. The only exceptions would be to comply with the law or to defend the company within the framework of a legal process.
You can disable at any time the delivery of phone, e-mail and other promotional services by editing your account properties online. You can even contact us at firstname.lastname@example.org if you want to remove your account. In that case all your personal information will be totally deleted from our servers. There is an exception regarding transaction data which needs to be stored for at least one year for accounting purposes.
We use state of the art security technologies to protect you information from unauthorized access. Our servers are located on properly certified data centers with strictly controlled access rules and strong physical protection. Access to your account online is protected by your personal password and all communications between your browser and our servers is encrypted using SSL which avoids plain text data sniffing over the Internet. Your payment information is transmitted encrypted and processed by publicly certified and secure gateways such as Paypal and Authorize.net and as stated above we don't store on our servers any payment related info such as credit card numbers or pins.
We keep website access logs, which include any visitor IP address even yours, in order to trace and diagnose server problems or to be used as forensic evidence in the event of a security breach.
Our company was created in 2016 and since then has evolved from a general purpose technology to a highly specialized internet communications company. Our technical staff is a mix of more than 20 years experience senior engeneers and young and creative developers. This has allowed us to adapt to the current fast changing technological environment.
We have becomed respected players in the business by providing customers customized person to person support. We understand that currently most problems in the IT environment stand on the lack of technlogical culture by common people. That is why we provide the solutions to our clients and explain them how to use in plain everyday language.
Our team being rooted in United States and Latin America makes us honor and strongly respect our countries multicultural and multiethnical traditions.